How long does it take to receive an answer after I submit my online application to the FMM?

Once we have received your application, our team will take typically 3-5 business days to review it thoroughly. Upon completion of the review process, you will receive an acknowledgment email. If your application is approved, you can anticipate being billed between 5-7 business days from the date of submission. In total, the entire process from submission to billing typically takes 7 days.

Why do you assess an Insurance Fee of $25?

At The Female Maker Market, we care deeply about you and your brand, and we encourage you to do the same. It is crucial to have business insurance in place to shield yourself from any potential losses that may arise during our market events. As a marketplace, we want to emphasize that we cannot be held responsible for any damaged, missing, or personal incidents that occur on our premises. This disclaimer serves as a precautionary measure for merchants who do not possess adequate protection and coverage. We value your presence in our community and urge you to prioritize safeguarding your business with the necessary insurance precautions.

Do you allow for merchants other than Females?

At The Female Maker Market, we value inclusion above all else. We aim to provide a platform for all small business owners to thrive. While we take pride in offering an intimate and safe marketplace for our female merchants, we are committed to considering individuals of all sexes, sexual orientations, and sexual identities for our marketplace. We believe that diversity and representation are key components of our community, and we strive to empower a wide range of talented makers on our platform.

Why are your fees higher than those of other markets?

At The Female Maker Market, we do not believe in comparison. Like you, we are a small business owned and operated by women, with a team of other women who help facilitate markets and communication. We take pride in our locations, which are carefully selected, even if our overhead costs might be higher. We highly value our brands and offer various payment options for our merchants, including Cash App, Afterpay, and credit card options. Join us in supporting women in business and enjoy a unique shopping experience that empowers and uplifts female entrepreneurs.

Why was my Invoice canceled?

At The Female Maker Market, we allow all merchants up to 48 hours from receiving the invoice to pay. We also have a tight timeframe for holding spots for approved merchants since most of our popular categories fill up the fastest. Should you need additional time to pay, please get in touch with a member of our staff to coordinate payment options available to you.

What is your cancellation policy?

At The Female Maker Market, we uphold a strict no refunds, no transfers, no exchange policy for merchants who have paid for a market spot. While we acknowledge that external consequences may arise, we remain committed to being a market of our word. Unless we, the Female Maker Market need to move the date of a market that has been paid for by the merchant, exceptional circumstances like inclement weather or unforeseen events necessitate a date transfer, we do not offer refunds. Instead, we provide the option to transfer the credit to another future market. This policy allows us to maintain consistency and fairness for all our participating merchants.